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FAQs
How do I submit a request?
Select the appropriate request category, complete the required fields, and click Submit.
How do I know which request category to choose?
Choose the category that best matches your request. If you're unsure, select General Support or the closest option.
Can I check the status of my request?
Yes. You'll receive updates from the assigned team or through your project management platform.
Can I submit more than one request?
Yes, but please submit separate requests for unrelated tasks to help us track and prioritize them.
Who do I contact if I need help with the Request Line?
Contact the IT or Webmaster team if you experience issues submitting a request or have questions about the system.
Not sure which form to use?
Contact the IT team and we’ll help you find the correct request category.
[email protected]